Returns & Exchanges
At CAFUNĒ, we take pride in the quality of our gourmet products, but if you are not entirely satisfied with your purchase, we offer a 14-day return window for unopened and non-perishable items. Due to health and safety regulations, all perishable goods are final sale unless they arrive damaged or defective.
Initiate Your Request
Contact our support team within 14 days of delivery with your order number and a brief explanation for the return.
Receive Authorization
Our team will review your request and provide a Return Merchandise Authorization (RMA) number along with the appropriate return shipping address.
Secure Packaging
Carefully pack the unopened items in their original packaging to ensure they are not damaged during transit back to our warehouse.
Refund Processing
Once your return is received and inspected, we will process your refund to the original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing