Frequently Asked Questions
Everything you need to know about our premium coffee and delivery services.
How do you ensure the freshness of your coffee beans?
All CAFUNĒ beans are roasted in small batches and heat-sealed in valve bags within 24 hours of roasting to preserve peak flavor and aroma.
What is the standard shipping time for orders?
We process orders within 1-2 business days. Depending on your location, standard shipping typically takes 3-5 business days to arrive at your doorstep.
Can I return food products if I change my mind?
Due to health and safety regulations, we cannot accept returns on perishable food items. However, if your order is damaged or incorrect, please contact us within 7 days for a replacement.
Are your coffee pods compatible with Nespresso machines?
Yes, our CAFUNĒ specialty capsules are fully compatible with Nespresso OriginalLine machines. They are not compatible with VertuoLine or Keurig systems.
Do you offer a subscription service?
Absolutely. You can choose your favorite blends and delivery frequency to save 15% on every order. You can pause or cancel your subscription at any time through your account dashboard.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a seamless checkout experience.